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Shipping Policy

SHIPPING POLICY NIU

What is the cost of shipping? 

Shipping policy of the Product Page or your total shipping fee depends on the final destination of the shipping address as well as your package specifications. Total fees may change depending on the quantity, weight or volume of your package. Some items that require special treatment, such as bulky, oversized and delicate items, may incur additional special handling charges. 

The shipping charges are as follows:

  • Jakarta area is IDR 9,000
  • Jawa + Bali area starting from IDR 11.000
  • Sumatra area starting from IDR 19.000
  • Kalimantan area starting from IDR 26.000
  • Others starting from IDR 30.000

Where does NIU ship to? 

NIU currently ships to all Indonesia area. The delivery cost will be charged to Customers based on the final destination of the order which will be reflected during the checkout process.

Which shipping couriers does NIU use? 

SiCepat and GoSend (Instant and Same Day).
Every order made after 8PM, will be sent the next day.
Shipping with GoSend available before 2PM daily. Every order after 2PM will be sent the next day on 10AM.

How do I track my packages? 

After placing an order, you will receive a payment confirmation email from us containing all the details of your purchase. You can track the status of your order in My Order. Once your package is shipped from our store, the courier provider, tracking number, and tracking website will be updated in the product status.

SHIPPING RULES & RESTRICTIONS

  • We do not responsible in risk of loss of the merchandise after delivery has been confirmed
  • We do not take responsibility if Shipping Partners fail to deliver the package in time due to incomplete address, misspelled address or no recipient at the address